Kucht KRG3080U User Manual Page 43

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FOR MORE DETAILS AND INFORMATION, PLEASE VISIT OUR WEBSITE WWW.KUCHT.COM
INSTALLATION GUIDE AND USER MANUAL
Trouble shooting
39
If you can’t find an answer to your problem in the chart below, or if the problem cannot
be fixed, you will need technical help. Contact your Authorized Service Center or
Customer Care.
Problem Possible causes What to do
Cooktop
Some burners will
not light.
Flames do not burn
all around the
burner cap.
Burner parts or igniters may be
wet, dirty, or misaligned.
Check that the burner parts are
clean, dry, and correctly assembled.
Check that the igniters are clean and
dry. See ‘Care and cleaning’ for
instructions.
Burner flames very
large and yellow.
Burner bezel ports are clogged.
Burner ports or burner caps are
not positioned properly. Cooktop
is being operated with the wrong
type of gas. Regulator is not
installed, is faulty, or is set for
the wrong type of gas.
Clean burner bezel ring ports with
straightened paper clip, needle, or
wire. Remove and carefully
re-install burner bezel and caps.
Ensure that the type of cooktop
matches the natural gas supply.
Check installation, replace
regulator, or set regulator for proper
gas.
Sparking but no
flame ignition.
Gas shut-off valve is in the ‘OFF’
position.
Turn shut-off valve to the ‘ON’
position.
Igniters spark
continuously after
flame ignition.
Power supply polarity is
reversed. Igniters are wet or
dirty.
Have polarity corrected. Dry or
clean igniters.
Burner flame goes
out at low setting.
Low gas supply pressure. Air
intake holes around knobs are
obstructed.
Contact gas company. Remove
obstruction.
The flames have
suddenly gone out.
A draft or a spill has extinguished
the flame.
No action required. The burner will
detect this and automatically
relight. However,
if there has been a large spill, we
recommend turning the burners off
and cleaning the burners and sump
area. See
‘Care and cleaning’ for instructions.
There is a power
failure
can I still
use the cooktop
burners?
Power outage in your area.
The cooktop burners can still be
used. To light them:
1.Holding a lighted match to the
flame spreader, push in on the
control knob and turn
counterclockwise to LITE.
2.When the flame is burning all the
way around the burner, you may
adjust the heat.
Important!
If the flame is blown out during a
power failure, turn the knob
immediately to OFF, as the burner
will not automatically relight and
gas may escape.
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